This web site allows you to download free updates any time day or night for any version of NutriBase that you have purchased. (For example, if your latest purchase was the NB9 Personal Plus Edition, you are entitled to download the final release of NB9 Personal Plus Edition.)

At CyberSoft, we do not charge annual fees.

Our policy toward updates and upgrades is simple: Updates are free for the version you purchase; upgrades to major new releases are avialable at discount. There are no "annual subsciption" fees.

If we release a new version within 60 days of your purchase, we will provide the new version at no charge to you. Toll-free phone support (Monday - Thursday, 8-3, Arizona time) never expires and email technical support (seven days a week) never expires.

"Updates" and "Upgrades" are not the same thing. The difference between updates and upgrades is explained below.

Updates - An update is an interim release that fixes bugs, improves performance, enhances usability, updates data, or adds new features to an existing version. Version numbers look like v10.0.0, v.10.0.1, v.10.0.2, etc. If your original purchase was for, say, NutriBase 10, then you are entitled to all the updates we release that begin with the number "10." Updates for the various editions can be downloaded - 24/7 - from our web site at no charge.... just use the Updates link in the upper left corner of every page on this web site. To see a description of every update we've released this century, visit our Update History page.

The latest release of the NutriBase 10 update will update all previous versions of NutriBase 10. For example, installing version 10.1.8 will update NB10 versions 10.0.0 through 10.1.7. There is no need to install each update in sequence. Bear in mind, however, that a NB10 update will not update NutriBase 9 or older versions... an NB10 update is only capable of updating previous releases of NutriBase 10.

To check on the current status of updates, mouse over the Updates link option in the navigation bar at the top of this or any other NutriBase web page.

Upgrades An upgrade is a major new release of NutriBase. When we release a major new release, we change the first number in the NutriBase version number. Moving from NutriBase 9.x to NutriBase 10.x would be an "Upgrade."

To qualify for an upgrade to NutriBase 10, you must be registered user of NutriBase 9.

There is a fee for upgrading, but it is significantly discounted compared to a first-time purchase. To check upgrade pricing, click the Upgrades option in the navigation bar at the top of this or any other NutriBase web page.)

You can upgrade from NB9 to NB10 by ordering the NutriBase Upgrade Software. To upgrade, use our upgrade page.

The NutriBase End User License governs the usage of the NutriBase software.

If you have any questions about updates or upgrades, please email us anytime by clicking the email icon in the lower right corner of any page on this web site.